IT Junior (AI)

Location: Holon, Center District, Israel. The position requires working from the office 5 days a week.

Company

hirify.global.AI is building agentic revenue technology that helps global businesses manage revenue activities across the deal lifecycle with AI, agentic execution, speed, intelligence, and governance.

What you will do

• Provide onsite and remote IT support to employees in Israel and the US, troubleshooting hardware, software, connectivity, and network-related issues.
• Support the full employee lifecycle, including onboarding, offboarding, user access, equipment setup, and permissions.
• Administer and maintain end-user devices, IT systems, office infrastructure, and endpoint environments across Windows and Mac.
• Manage and support Microsoft 365, Google Workspace, JumpCloud, EDR, SaaS applications, device configuration, software installations, updates, and endpoint management.
• Maintain IT processes, documentation, internal support procedures, and security best practices; participate in technology implementations, system integrations, office setups, and process improvements.
• Coordinate with external vendors and service providers, support company meetings and events, and assist with ISO and SOC security and compliance initiatives.

Requirements

• 1–2 years of experience in IT support, IT administration, or a similar technical role.
• Hands-on experience supporting Windows and Mac environments.
• Familiarity with Microsoft 365, Google Workspace, and JumpCloud administration.
• Basic knowledge of cloud-based services, SaaS applications, and IT infrastructure.
• Experience troubleshooting hardware, software, and network-related issues.
• Familiarity with user management, access permissions, and endpoint management.
• Strong problem-solving skills, a proactive mindset, willingness to learn, excellent communication and interpersonal skills, and a service-oriented approach.
• Strong organizational skills and the ability to manage multiple tasks and priorities.
• Good English communication skills.
• Ability to work independently while collaborating effectively with the broader team.

Nice to have

• Experience with Azure or other cloud platforms.
• Familiarity with Linux environments.
• Experience with endpoint management tools and identity management solutions.
• Exposure to IT security practices and ISO/SOC compliance.
• Experience supporting employees in a global organization.

Culture & Benefits

• Office-based work in Holon, Israel, five days per week.
• Support a growing global organization and employees in Israel and the US.
• Hands-on ownership of day-to-day IT operations and projects.