Senior Program Implementation Specialist (Worker Voice)

Location: Hong Kong; primarily office-based, with most client engagement conducted virtually. Occasional domestic and international travel may be required for client meetings, workshops, survey deployments, and program implementation activities.

Company

hirify.global is a global assurance partner providing assurance, certification, cybersecurity, inspection, and training services to organizations in more than 50 countries.

What you will do

• Coordinate Worker Survey and Worker Voice programs from project planning and survey deployment through reporting, client debriefs, and follow-up.
• Act as a day-to-day client contact for communications, timelines, deliverables, and stakeholder engagement.
• Coordinate with internal teams and external partners to deliver projects on time and according to agreed quality standards and client requirements.
• Maintain project plans, trackers, documentation, status updates, risks, and dependencies.
• Support survey design, customization, communications, deployment, reporting, and analysis of program findings.
• Facilitate client meetings, project reviews, workshops, and webinars; prepare reports, presentations, recommendations, and follow-up actions.

Requirements

• Bachelor’s degree in business, Supply Chain Management, Sustainability, Social Sciences, or a related discipline.
• 3–5 years of relevant experience in client servicing, account management, program or project implementation, consulting, research, supply chain operations, sustainability, social compliance, or another B2B service environment.
• Experience coordinating or supporting client-facing projects from planning through delivery, reporting, and completion.
• Strong client service, stakeholder engagement, and project coordination skills, including the ability to manage competing priorities and maintain effective working relationships.
• Excellent written and spoken English.
• Knowledge of Worker Voice, responsible sourcing, human rights, supply chain sustainability, employee engagement, or ESG is an advantage.

Nice to have

• Experience in survey delivery, research operations, data analysis, reporting, presentation development, or related client-facing project activities.
• Knowledge of Worker Voice, responsible sourcing, human rights, supply chain sustainability, employee engagement, or ESG.

Culture & Benefits

• Purpose-driven work focused on a safer, more sustainable future.
• Exposure to global clients and digital solutions.
• Collaborative, inclusive, and growth-oriented work environment.
• Flexible working arrangements where applicable.
• Competitive compensation and benefits package.

Hiring process

• Successful candidates may undergo pre-employment checks permitted by local law, including verification of identity, right to work, employment history, education, and criminal records where applicable.