Business Systems Specialist (Vaisala EMS)

Location: Bogotá, Colombia. This position is based in Bogotá, Colombia.

Company

hirify.global is a global healthcare company developing science and technologies to improve people's health, with operations across manufacturing and laboratory environments.

What you will do

• Serve as the primary business-user contact for the Vaisala Environmental Monitoring System (EMS) across approximately 80 hirify.global manufacturing and laboratory sites worldwide.
• Provide Level 2 application support, incident resolution, troubleshooting, root cause analysis, system maintenance, and health monitoring.
• Administer user accounts, provisioning, deprovisioning, and role-based access controls.
• Configure and maintain EMS settings, dashboards, reports, and monitoring capabilities, including device and sensor connectivity support.
• Support system deployments, expansions, enhancements, testing, documentation, validation, and regulatory compliance activities.
• Translate business requirements into system solutions, deliver training, and collaborate with stakeholders, site personnel, vendors, and global IT teams on process improvement and standardization.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business Systems, Life Sciences, or a related field.
• At least 2 years of experience supporting enterprise applications, business systems, environmental monitoring platforms, or similar technologies.
• Experience in application administration, system configuration, user access management, and technical support.
• Experience working with business stakeholders and translating requirements into technology solutions.
• Strong analytical, troubleshooting, problem-solving, interpersonal, organizational, and communication skills.
• Ability to work independently with minimal supervision in a global environment and manage multiple priorities in cross-functional teams.
• Professional proficiency in English.

Nice to have

• Experience with Vaisala EMS or similar environmental monitoring platforms.
• Experience supporting GxP-regulated environments and understanding of manufacturing, laboratory, quality, or healthcare operations.
• Knowledge of environmental monitoring technologies, sensors, and data acquisition systems.
• Experience supporting global enterprise applications and familiarity with Computer System Validation practices.
• Knowledge of software validation, change management, quality processes, and IT Service Management processes and tools.
• Comfort using generative AI tools to improve productivity and problem-solving.

Culture & Benefits

• Equal-opportunity and inclusive recruitment process, with support and accommodations for applicants with disabilities who provide a valid disability certificate issued by an authorized entity.
• Career development opportunities within an international company.
• Work that supports healthcare, manufacturing, laboratory, and business-critical operations.
• Access to a company recognized for workplace quality, diversity, and inclusion.