Account Development Manager

Location: Based in Astana, Kazakhstan; managing restaurant-partners across the two largest cities in Northern Kazakhstan.

Company

hirify.global is a technology and delivery platform helping restaurant-partners grow through ordering, advertising, and promotional solutions across more than 500 cities in 30 countries.

What you will do

• Own and develop a portfolio of enterprise and SMB restaurant-partners across Northern Kazakhstan.
• Act as the primary point of contact for restaurant owners, central teams, and local venue managers.
• Create and execute growth plans, promotional campaigns, and commercial initiatives to increase sales and improve partner performance.
• Identify opportunities to grow adoption of hirify.global advertising and promotional solutions.
• Lead commercial negotiations and renewal discussions.
• Use performance data to identify trends, recommend improvements, resolve issues, and collaborate with Marketing, Operations, and other internal teams.

Requirements

• 3+ years of experience in account management, customer success, business development, or a similar commercial role.
• Commercial understanding, including upselling, advertising and promotional solutions, and commercial negotiations.
• Strong analytical skills and confidence working with data in Excel or Google Sheets.
• Clear and confident communication with restaurant owners, operational teams, and enterprise stakeholders.
• Adaptability in a fast-paced environment with changing priorities.
• Ownership, autonomy, organization, initiative, and the ability to manage competing priorities and follow through on commitments.
• Openness to learning new tools and using AI to improve daily work and analysis.
• Fluency in Kazakh and Russian, with working proficiency in English.

Nice to have

• Experience working with restaurant-partners, restaurant chains, or in the food delivery industry.
• Understanding of marketplace or platform businesses.
• Experience growing a portfolio across enterprise and SMB restaurant segments.
• Advanced data analysis or business intelligence skills.

Culture & Benefits

• Fast-growing international scaleup with independent work in a dynamic environment.
• Medical insurance and strengthened sick leaves.
• Career growth, development opportunities, and hirify.global-wide training programs.
• Employee Assistance Program with therapy and wellbeing support.
• Discounts on hirify.global orders, office fruits and drinks, and team budgets for celebrations and bonding.

Hiring process

• Applications are accepted until November 4th.
• The recruitment process typically includes several stages, allowing candidates to learn more about the role and team.