Customer Solution Architect (AI)

Location: London, UK; hybrid

Salary: £52,000–£65,000, with £78,000 on-target earnings

Company

hirify.global provides an Autonomous Knowledge Platform that unifies data, knowledge, and business context for enterprise intelligence across on-premises, cloud, and hybrid environments.

What you will do

• Lead the technical aspects of presales engagements supporting acquisition of new customers.
• Translate customer challenges into scalable data, analytics, and AI architectures.
• Work with prospective customers to understand requirements and design solutions aligned with hirify.global’s platform.
• Conduct demonstrations, proofs of concept, workshops, benchmarks, and technical evaluations.
• Partner with Account Executives, Sales Leaders, product, engineering, architecture, and customer technical stakeholders throughout complex sales cycles.
• Identify technical risks early and support successful deal execution and revenue growth.

Requirements

• Experience in a Customer Solution Architect, Presales Engineer, Solutions Engineer, or similar customer-facing technical role.
• Experience with enterprise data platforms, analytics, cloud, or AI technologies.
• Hands-on experience with at least one major cloud provider: AWS, Azure, or Google Cloud Platform.
• Experience supporting sales cycles, including discovery, solution design, and customer presentations.
• Experience supporting net-new customer acquisition or complex enterprise sales cycles.
• Knowledge of data architecture, data warehousing, analytics platforms, or AI/ML solutions.
• Familiarity with proofs of concept, benchmarks, or technical evaluations.
• Strong written and verbal communication skills, including the ability to explain technical concepts to technical and non-technical audiences.
• Ability to collaborate across sales, product, and engineering teams.

Nice to have

• Interest in emerging technologies, including AI and machine learning.

Culture & Benefits

• People-first culture based on trust, flexibility, and inclusion.
• Flexible work model and hybrid working environment.
• Opportunities to collaborate globally and develop technical expertise.
• Healthcare, life and disability insurance, retirement savings, and time-off programs, with details varying by country and plan.
• Sales roles are eligible for commission payments tied to quota achievement.
• Commitment to Diversity, Equity, and Inclusion, employee growth, learning, well-being, and meaningful customer outcomes.