Manager, APAC Order Management

Location: Manila, Philippines (Flexible)

Company

hirify.global provides an AI-powered experience orchestration platform that connects people, systems, data, and AI for more than 8,000 organizations in over 100 countries.

What you will do

• Lead APAC Order Management and billing operations, ensuring accurate, timely, and SOX-compliant execution.
• Manage service level objectives, KPIs, workload planning, performance metrics, and regional priorities.
• Coach and develop a high-performing team through feedback, career development, and succession planning.
• Partner with Sales, Finance, Revenue Operations, Customer Success, Business Technology, Legal, and Receivables Management to resolve complex operational and customer issues.
• Identify risks, strengthen controls and governance, review transactions, and standardize operating procedures.
• Drive process optimization, automation, AI-enabled capabilities, workflow enhancements, system testing, and regional or global transformation initiatives.

Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• 8+ years of progressive experience in Order-to-Cash, Order Management, Revenue Operations, Finance, or related operational leadership roles within a SaaS or technology organization.
• Experience leading geographically distributed teams in a fast-paced environment.
• Strong understanding of Quote-to-Cash processes, revenue operations, internal controls, and operational risk management.
• Experience driving process improvements, automation, AI-enabled capabilities, or workflow optimization.
• Strong analytical, communication, and stakeholder management skills, with the ability to influence across functional teams.
• Ability to support extended hours during critical month-end, quarter-end, and year-end close periods.

Nice to have

• Experience with Salesforce, Zuora, Workday, or comparable enterprise platforms.

Culture & Benefits

• Flexible-first ways of working within a global team.
• Mentorship, learning programs, leadership development, and education support.
• Paid volunteer time, August Free Fridays, well-being resources, and regionally tailored programs for employees and families.
• Opportunity to work with AI-powered technology deployed at enterprise scale.

Hiring process

• Application review by Talent Acquisition and the hiring team.
• Zoom interview with a Talent Acquisition Partner, followed by meetings with the hiring manager and interview team.
• Most processes include no more than five interviews before final follow-up.