Product Specialist (Financial Data)

Location: Hong Kong SAR; on-site. The role supports APAC clients during APAC market hours. Candidates must have the right to work in Hong Kong; immigration sponsorship is not available.

Company

hirify.global is a venture-backed information company building software and data products for finance and capital markets, including equity rebalance forecasting, index intelligence, and related datasets.

What you will do

• Lead technical onboarding and implementation of equity rebalance datasets for institutional client teams across APAC.
• Configure entitlements, dataset and licence permissions across API, portal, and SFTP channels, and guide quantitative and trading desks through data models, action codes, and forecast series.
• Answer product and index-methodology questions across S&P, Russell, MSCI, FTSE, STOXX, TOPIX, Nikkei, CSI, Hang Seng, and ASX during APAC market hours.
• Monitor client usage, run training sessions and demos, resolve issues, and help clients maximize subscription value.
• Support product evaluations and trials, then progress toward ownership of renewals, expansion, and new client acquisition as an Account Manager.
• Represent APAC client needs internally and help establish the Hong Kong presence in coordination with the London research, engineering, product, and commercial teams.

Requirements

• Right to work in Hong Kong; immigration sponsorship is not available.
• Native or near-native fluency in written and spoken English, with confidence working in English with clients throughout the day.
• 1–4 years of experience in a client-facing, product, client success, sales, or trading-support role in financial markets or financial data; exceptional graduates with demonstrable interest in equity markets may also apply.
• Understanding of, or ability to quickly learn, how passive funds, index rebalances, and corporate actions move markets.
• Strong analytical skills, genuine interest in financial markets, entrepreneurial drive, curiosity, and a record of exceptional intellectual and operational achievement.
• Comfort working with data, including reading API responses, working with CSV files, and explaining a data model to a quantitative professional.
• Clear communication with technical and non-technical audiences, composure and precision under pressure, and strong relationship-building skills.
• Ambition, hard work, accountability, and willingness to take on significant responsibilities.

Nice to have

• Cantonese and/or Mandarin.
• Experience with index methodologies, including S&P, Russell, MSCI, FTSE, or Hang Seng.
• Python or SQL experience.

Culture & Benefits

• Founding role in hirify.global's first APAC office, with autonomy and visibility in building the Hong Kong presence.
• Support from established research, engineering, product, and commercial teams in London, plus onboarding and training programmes.
• Existing APAC client book across Hong Kong, Japan, and Singapore.
• Clear progression from specialist delivery into commercial ownership as an Account Manager.
• Dynamic, multidisciplinary environment with capable, passionate, and entrepreneurial colleagues.