B2B Fraud Specialist

Location: Hybrid in London, with attendance at the London office 2–3 days a week. Option to work from abroad for up to 120 days per year, subject to having the right to work in the chosen country.

Company

hirify.global is a bank operating a multi-million-pound business with partner, customer and fraud-risk operations.

What you will do

• Investigate monitoring alerts, unusual partner activity, performance changes, customer reports and transactional data.
• Assess potential fraud risk, identify required evidence and make proportionate recommendations.
• Work with Account Management, Fraud Operations and analysts to test concerns, challenge assumptions and agree next steps.
• Support enhanced due diligence, changes to trading terms and controls, additional friction, monitoring requirements and partner offboarding.
• Design, document and improve partner risk assessment, ongoing monitoring and escalation processes.
• Use dashboards, data, management information and external tools to identify trends, emerging typologies and practical control improvements.

Requirements

• Experience of fraud risk within payments, merchant processing, asset finance or another B2B environment.
• Experience as a fraud underwriter, fraud strategy manager, fraud analyst or second-line policy specialist.
• Strong investigative skills, including assessing multiple information sources, identifying inconsistencies and reaching sound conclusions.
• Confidence using Tableau dashboards and data to investigate trends and unusual patterns.
• Ability to explain fraud risk clearly and pragmatically to technical and non-technical stakeholders.
• Curiosity, sound judgement and a practical approach to investigations and risk decisions.
• Comfort working in a fast-moving environment with changing priorities and varied investigations.

Nice to have

• First-line fraud, risk or operational experience.
• Experience with auto dealers, retailers, introducers, merchants or other third-party partner networks.
• Comfort using SQL to extract data or build monitoring scripts.
• Experience designing fraud controls, monitoring rules or operational processes.
• Understanding of the trade-offs between risk appetite, customer outcomes and commercial growth.

Culture & Benefits

• Hybrid working with face-to-face collaboration and a focus on work-life balance.
• Option to work from abroad for up to 120 days per year, subject to the right to work in the country of choice.
• Commitment to an inclusive workplace with a DE&I forum and colleagues from nearly 50 nationalities.
• AI is part of everyday work, with role-specific expectations for AI use during technical interviews.

Hiring process

• Behavioural and competency-based interviews should be completed without AI assistance.
• AI use in technical interviews depends on the role; the Talent Partner will explain the expectations for each stage.