NOC Engineer (Networking)

Location: Hybrid in Buenos Aires, Argentina, with onsite presence 2 days per week at the Microcentro office.

Company

hirify.global is a technology service provider supporting enterprise clients worldwide, partnering with Arelion on large-scale network operations and digital engineering initiatives.

What you will do

• Monitor IP and transmission platforms, including xWDM, as well as sites and owned or leased fiber infrastructure.
• Respond to alarms, troubleshoot faults and outages, and resolve incidents at first line whenever possible.
• Own incidents through resolution and service restoration, coordinating with hardware vendors, field support, and network providers.
• Maintain accurate incident documentation, technical reporting, root cause analyses, and outage reports.
• Communicate with internal and external stakeholders during major incidents, planned maintenance, and outages while tracking SLA commitments.
• Configure and improve NOC monitoring tools and processes and support better troubleshooting and information sharing.

Requirements

• 3–5+ years of experience in a Network Operations Center or similar environment.
• Strong technical expertise in network troubleshooting across IP and/or transmission platforms.
• Solid knowledge of TCP/IP, MPLS, BGP, QoS, and xWDM technologies.
• CCNP Enterprise-level knowledge for IP-focused roles or equivalent practical experience.
• Hands-on experience with network monitoring tools, incident handling, and fault management.
• Experience working with Linux and Windows environments.
• Strong communication, collaboration, analytical thinking, and problem-solving skills.
• Ability to take ownership, make decisions in time-critical situations, and maintain attention to detail.
• Proactive mindset, willingness to continuously learn and improve, and ability to work in a fast-paced international environment.

Nice to have

• Experience with Python or Bash scripting.
• Telecom industry background.
• Experience configuring or improving NOC monitoring tools.
• Experience working in an international environment.

Culture & Benefits

• Continuous learning, career growth opportunities, and professional training.
• English and Spanish language classes.
• Comprehensive medical insurance and mental health support.
• Benefits program covering fitness activities, hobbies, pet care, and other expenses.
• Flexible working hours and an inclusive, supportive culture.