Senior IT Systems Engineer, Collaboration Tools (Google Workspace)

Location: Hybrid; minimum three days per week onsite at the Mexico City office in Condesa, Cuauhtémoc, Mexico, with travel to global offices for projects as needed.

Company

hirify.global provides the hirify.global Experience Cloud, a SaaS platform for managing experiences, insights, and actions for customers, employees, patients, candidates, and residents.

What you will do

• Architect, manage, and optimize collaboration tools including Google Workspace and Slack.
• Automate workflows and develop integrations across SaaS platforms.
• Collaborate with internal and external stakeholders to align IT goals with business needs.
• Troubleshoot complex systems and maintain secure, high-performing collaboration environments.
• Provide secondary onsite IT support for end-user technology, conference rooms, collaboration systems, and other workplace technology.

Requirements

• Bachelor’s degree in IT, Computer Science, or equivalent experience.
• 5+ years of experience managing collaboration tools in enterprise environments, including Slack and Google Meet administration, automation, and integrations.
• At least 1 year of experience administering and securing Google Workspace, including Google Apps Manager (GAM).
• Knowledge of identity management and SSO solutions such as Okta, along with security best practices for collaboration tools.
• Experience with scripting for automation, such as Google Apps Script, Python, or PowerShell.
• Ability to work onsite at least three days per week and travel to global offices for projects as needed.

Nice to have

• Google Workspace Administrator certification.
• Experience with Slack Enterprise features and Google Meet Room management.
• Knowledge of VoIP systems such as Zoom Phone or Google Voice.
• Experience with API-based integrations and automation tools such as Zapier or Workato.
• Project management experience related to rolling out collaboration tools.

Culture & Benefits

• Hybrid work with a regular onsite presence in the Mexico City office.
• Global IT organization focused on solving infrastructure and user-community bottlenecks.
• Flat, collaborative environment where ideas are implemented regardless of their source.
• Culture emphasizing continual learning, experimentation, kindness, feedback, and practical technology adoption.
• Opportunity to work with teams and offices around the globe.