Compliance KYC Manager (Fintech)

Location: Remote - United States

Annual salary: $156,000–$178,425. Equity and a 15% annual salary bonus may also be offered.

Company

hirify.global builds blockchain infrastructure that tokenizes, custodies, trades, and settles assets for financial institutions, with a mission to enable trusted movement of assets.

What you will do

• Lead daily KYC operations for customer onboarding and ongoing due diligence, managing queues, priorities, quality, capacity, and turnaround times.
• Review complex cases and escalations hands-on, applying and documenting defensible, risk-based decisions.
• Manage and develop the KYC team through coaching, training, performance feedback, and capacity planning.
• Own KYC policies, procedures, operational guidance, control-gap remediation, audit responses, and regulatory examination support.
• Partner with Product, Engineering, Data, business teams, enterprise customers, compliance teams, and vendors to improve KYC processes, tools, workflows, and service performance.
• Develop operational metrics and report performance, quality, backlog aging, remediation progress, emerging risks, and resource needs to senior management; support occasional weekend duty as required.

Requirements

• Deep knowledge of US KYC requirements, including customer identification, beneficial ownership, CDD, EDD, customer risk rating, and ongoing due diligence for individual and institutional customers.
• Experience leading KYC operations, working directly in queues, reviewing complex cases, resolving escalations, and documenting risk-based decisions.
• Demonstrated experience managing and developing a team, coaching analysts, setting performance expectations, and allocating capacity across operations and projects.
• Strong cross-functional collaboration experience with Product, Engineering, Data, and business teams.
• Ability to manage competing priorities, communicate trade-offs and capacity constraints, and drive work through completion.
• Experience maintaining policies, procedures, and supporting documentation and translating requirements into operational guidance.
• Experience owning remediation of control gaps and audit or regulatory findings, including implementation, evidence retention, and validation support.
• Experience developing operational metrics and communicating performance, emerging risks, remediation progress, and resource needs to senior management.
• Excellent written and verbal communication skills, a hands-on approach, strong ownership, and comfort in a fast-paced environment.
• Familiarity with AI and automation tools, including sound judgment regarding appropriate use, data protection, and output verification.

Culture & Benefits

• Remote work based in the United States.
• Competitive total compensation package with salary, equity, and performance-based bonus eligibility.
• Work in a compliance function supporting financial products and services in the crypto and fintech sector.