Junior AdOps Manager (f/m/d)

Location: Hybrid, São Paulo, São Paulo, Brazil

Company

hirify.global is an affiliate marketing network established in 2000 and part of the Axel Springer group, with an international and inclusive culture.

What you will do

• Manage and support a portfolio of advertiser accounts, ensuring operational excellence and timely issue resolution.
• Validate transactions and support monthly reconciliation processes with clients.
• Analyze transaction, validation, and tracking data to identify trends, anomalies, discrepancies, and improvement opportunities.
• Investigate attribution, validation, tracking, and reporting issues, connecting operational findings with potential technical root causes.
• Coordinate investigations with clients and Client Services, Technical Operations, Finance, and Product teams.
• Monitor account health, SLA compliance, and operational performance; document processes and identify automation opportunities.

Requirements

• Good understanding of affiliate marketing and a genuine interest in the industry.
• Strong analytical and problem-solving skills, including the ability to investigate complex operational and technical scenarios and analyze large datasets.
• Ability to identify patterns, discrepancies, and root causes; connect operational findings with potential technical causes; and communicate recommendations clearly.
• Friendly and professional communication style with confidence communicating directly with clients and people at all levels.
• Excellent written and verbal communication skills and the ability to build and maintain effective relationships with clients and internal stakeholders.
• Highly organized, able to manage multiple priorities, deadlines, and competing stakeholder requirements, with exceptional attention to detail and commitment to data accuracy.
• Excellent computer literacy, including MS Excel, Outlook, Word, and PowerPoint; advanced Excel skills are required.
• Ownership mindset, strong accountability for account performance and issue resolution, and comfort working in a fast-paced environment.
• Intermediate to advanced English.

Nice to have

• Experience with Power Query, Power Automate, Excel automation, or similar tools.
• Strong interest in process improvement and automation.

Culture & Benefits

• Hybrid Flexi-Office model supporting collaboration, trust, and autonomy.
• Four-day Flexi-Week with one lighter or completely disconnected day per week at full pay, without reducing annual holiday allowance.
• Monthly work expense allowance and furniture package for a comfortable home workspace.
• Meal vouchers and a public transportation voucher or card for commuting to the office.
• Health and wellbeing initiatives, learning and development through hirify.global Academy, peer-to-peer recognition programs, and an inclusive international culture.