Digital Onboarding Specialist

Location: Leeds, England, United Kingdom; remote and hybrid working options are stated. Willingness to travel to client sites is required.

Starting salary: £29,000 per year. Fixed-term contract until the end of March 2027.

Company

hirify.global develops MIS and school management tools used by more than 13,000 schools and trusts.

What you will do

• Manage onboarding projects for schools transitioning to Arbor services.
• Oversee data migration, data cleansing, and reporting activities.
• Create and maintain training materials, guides, and other onboarding resources.
• Plan and lead meetings with internal teams and schools to align goals and expectations.
• Provide support throughout onboarding, answer questions, and act as the main contact for schools.
• Identify risks, manage project changes, and collaborate with the Implementation team to deliver successful projects.

Requirements

• Experience in project management, customer support, or administration is preferred.
• Strong communication skills and the ability to simplify complex information.
• Excellent organisation, attention to detail, collaboration, and proactive problem-solving skills.
• Understanding of data interpretation and the ability to adapt to individual school needs.
• Proficiency with Microsoft and Mac OS platforms, including advanced Excel or Google Sheets skills.
• Willingness to travel to client sites as required.

Culture & Benefits

• Wellbeing support including mindfulness, mental health support, counselling, and a virtual GP service.
• 32 days of holiday plus Bank Holidays, life assurance, private dental insurance, and pension contributions.
• Enhanced maternity, adoption, and paternity leave, plus return-to-work maternity coaching.
• Flexible working, professional development funding, financial wellbeing coaching, and one paid volunteering day each year.
• Social committees, company events, and dog-friendly offices.
• Visa sponsorship is not available.

Hiring process

• Phone screen.
• First-stage interview.
• Second-stage interview.