Data Platform SRE/Observability Engineer

Location: Serbia, Portugal, Vietnam, or Armenia. Remote, hybrid, and onsite work formats are available, with a fully flexible schedule.

Company

hirify.global is a global travel-tech company developing online booking platforms and travel products for tourists, travel agents, and business-trip organizers across more than 220 source markets.

What you will do

• Develop a unified observability framework for infrastructure stacks including Trino, Kubernetes, databases, Apache Ozone, and Hadoop.
• Implement automatic collection of DORA metrics and build high-level service health dashboards.
• Audit existing metrics and eliminate monitoring gaps across Kubernetes, databases, and distributed storage systems.
• Optimize Alertmanager rules to detect incidents and anomalies before they affect users.
• Provide centralized expertise in monitoring, dashboards, and alerting to reduce routine support for team leads.

Requirements

• At least 3 years of DevOps/SRE experience and at least 5 years in IT.
• Experience as an SRE or monitoring engineer focused on infrastructure reliability.
• Deep knowledge of Prometheus, Grafana, and Alertmanager, including complex PromQL queries and alert-fatigue reduction.
• Practical understanding of SLI, SLO, SLA, error budgets, and DORA metrics.
• Experience with Kubernetes and databases, plus the ability to understand metrics from distributed systems such as Hadoop and Trino.
• Python knowledge is required; Go and JavaScript are advantageous.

Culture & Benefits

• Flexible working hours focused on results rather than a fixed start time.
• Choice of remote, hybrid, or office-based work.
• Individual adaptation, training, soft-skills, and leadership development programs.
• Partial compensation for external training and conferences.
• English lessons, speaking clubs, and support for language learning.
• Travel-service discounts and an additional MyTime Day Off.