Technical Developer Connections Manager (Roblox)

Location: United States; roles based at the headquarters in San Mateo, California follow an office schedule on Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday.

Salary: $62.53–$76.60 USD per hour

Company

Roblox develops a platform and tools for creating, sharing, and experiencing immersive 3D digital worlds.

What you will do

• Serve as a technical point of contact and trusted partner for high-impact creators across RPG, FPS, and Sports experiences.
• Diagnose and resolve performance, stability, scalability, and live-operations issues in games and interactive experiences.
• Manage high-priority creator escalations and participate in an on-call rotation covering weekends and holidays.
• Coordinate real-time incident responses with product and engineering teams and communicate updates to creators.
• Build internal tools and workflow automations, including Python-based solutions, to improve response times, data visibility, and team efficiency.

Requirements

• 5+ years of experience in game development or interactive experience development.
• Bachelor’s degree in a technical field or equivalent practical experience.
• Hands-on experience building on Roblox or comparable creator platforms, with deep knowledge of Roblox Studio and the creator ecosystem.
• Strong expertise in performance optimization, debugging, profiling, production workflows, and live-game troubleshooting.
• Proficiency in Lua for tooling, automation, or diagnostics.
• Ability to collaborate across technical and non-technical teams and explain complex technical concepts clearly.

Nice to have

• Familiarity with Python, C#, and .NET.

Culture & Benefits

• Creator-first approach built on empathy, patience, and professionalism in high-pressure situations.
• Flexible scheduling and compensatory time off for on-call coverage.
• Opportunity to solve technical challenges at scale and improve safer, more civil shared digital experiences.
• Equal employment opportunity and reasonable accommodations during the recruiting process.