Creative Director - Brand Narrative (Fintech)

Location: Remote within Canada or the United States; offices in San Francisco, New York, and Portland are also listed.

Salary: US employees: $170,400–$213,000 USD outside New York City, Los Angeles, Seattle, or the San Francisco Bay Area; $189,400–$236,700 USD in New York City, Los Angeles, Seattle, or the San Francisco Bay Area. Canadian employees: $179,000–$223,700 CAD.

Company

Mercury is a fintech and SaaS company building financial products for businesses.

What you will do

• Build and lead the new Brand Narrative function within Brand Creative.
• Develop original concepts for major launches, campaigns, and brand moments across film, social, out-of-home, digital, experiences, and partnerships.
• Lead film-led creative work from scripts and visual development through production and final editing.
• Collaborate with Brand Design, Writing, Motion, Production, Product Marketing, Brand Marketing, Product Design, Comms, and Insights.
• Use audience, distribution, prototypes, rough scripts, and AI tools to test and strengthen ideas.
• Hire and develop creative talent, establish standards and workflows, and build a culture of experimentation, critique, and shared ownership.

Requirements

• Strong creative foundation in art direction, design, or copywriting, supported by a portfolio of original multi-format concepts.
• Deep experience developing film-led ideas from concept through production, including story, scripts, performance, pacing, and sound.
• Track record of leading ambitious multidisciplinary work in close collaboration with design and writing teams.
• Strong creative judgment, cultural awareness, product curiosity, communication skills, and ability to navigate ambiguity.
• Experience developing creative people and shaping team culture, practices, and capabilities.
• Applicants must be located in Canada or the United States for remote work.

Culture & Benefits

• Creative work is developed collaboratively across disciplines, with shared ownership and constructive critique.
• The role combines approximately 70% creative leadership for priority launches and campaigns with 30% building the Brand Narrative function.
• Total rewards include base salary, equity through stock options or RSUs, and benefits.
• Mercury is committed to diversity, belonging, equal employment opportunity, and reasonable accommodations throughout the recruitment process.

Hiring process

• Submit a portfolio featuring film-led work and broader campaign concepts.
• Explain your role in developing ideas, production decisions, and collaboration with other creatives.