Customer Success & Support Specialist (Danish-speaking)

Location: Stockholm, Sweden; full-time work in a centrally located office in Östermalm

Company

hirify.global develops dental technology solutions that help clinics streamline operations, improve patient experience, and raise the quality of care.

What you will do

• Support dental clinic customers by phone, chat, email, and online meetings.
• Onboard new clinics and guide them through their initial setup.
• Visit dental clinics as a project leader during onboarding.
• Deliver training and hands-on implementation support.
• Build lasting customer relationships and solve complex customer problems.

Requirements

• Fluent Danish and English.
• Strong communication skills and the ability to build lasting relationships.
• Organized, detail-oriented, proactive, adaptable, and self-motivated.
• Interest in healthcare, digital solutions, and technology.
• Ability to think logically and laterally when solving complex problems.
• Ability to work full-time from the Stockholm office and visit dental clinics.

Nice to have

• Previous experience in a service role and a strong customer experience track record.
• Project management experience.
• Additional Nordic languages.
• Experience with cognitive ability testing.

Culture & Benefits

• Opportunity to grow within an established and rapidly expanding company.
• Career development in a secure and financially stable industry.
• Work in a fast-growing startup environment.
• Full-time position in a bright, centrally located office.