Customer Success & Support Specialist (Norwegian-speaking)

Location: Stockholm, Sweden; full-time work in a centrally located office in Östermalm

Company

hirify.global develops dental technology solutions that help clinics streamline operations, improve patient experience, and raise the quality of care.

What you will do

• Assist dental clinic customers via phone, chat, email, and online meetings.
• Resolve customer questions and complex problems using logical and lateral thinking.
• Build strong customer relationships and deliver a high-quality customer experience.
• After 6–8 months as a high performer, advance to the Onboarding Team.
• Lead onboarding projects, visit clinics, and provide training and hands-on implementation support.

Requirements

• Fluent Norwegian and English.
• Interest in healthcare, technology, and digital solutions.
• Organized, detail-oriented, proactive, adaptable, self-motivated, and accountable.
• Strong communication skills and the ability to build lasting customer relationships.
• Ability to solve complex problems and apply logical and lateral thinking.

Nice to have

• Previous experience in a service role with a record of delivering excellent customer experiences.
• Experience in project management.
• Additional Nordic language skills.
• Positive results from a cognitive ability test.

Culture & Benefits

• Opportunity to grow a career and reach full potential in an expanding company.
• Secure and financially stable industry.
• Career progression from customer support to onboarding project leadership.
• Bright office in central Östermalm, Stockholm.
• Fast-growing startup environment with an emphasis on continuous improvement.