Technical Solutions Manager (App Ads)

Location: Chicago, IL or New York City, NY; expected to work from the office 1–2 days per week

Base salary: $132,600–$185,600 USD per year, plus potential equity and commission depending on the position offered.

Company

Reddit operates a large community platform and provides advertising products for brands, agencies, and partners.

What you will do

• Troubleshoot app-install campaigns, including app and event setup, SDK and mobile measurement partner integrations, attribution, postbacks, SKAN workflows, and reporting discrepancies.
• Investigate issues involving campaign setup, targeting, delivery, pacing, reporting, measurement, account access, funding, APIs, integrations, and third-party reporting.
• Own technical issues from intake through resolution, assess impact, identify root causes, coordinate with relevant teams, and keep stakeholders informed.
• Advise advertisers and internal partners on implementation, measurement, and platform usage.
• Support feature testing and provide actionable feedback to Product and Engineering.
• Document troubleshooting procedures, contribute to runbooks and enablement materials, and participate in an on-call rotation.

Requirements

• 5+ years of experience in technical solutions, solutions engineering, ad technology, digital advertising, measurement, integrations, or a related customer-facing technical role.
• Hands-on experience with mobile app-install advertising, mobile measurement partners, SDK and event configuration, attribution flows, postbacks, and campaign measurement discrepancies.
• Working knowledge of SKAN, mobile attribution, and digital advertising workflows.
• Experience with REST APIs and technical integrations, including API documentation, endpoint testing, request and response payloads, authentication, and permissions.
• Ability to use logs, data analysis, developer tools, and reproducible test cases to investigate issues and recommend solutions.
• Strong written and verbal communication skills and a BA/BS degree.

Culture & Benefits

• Comprehensive healthcare benefits and income replacement programs.
• 401(k) with employer match and global benefit programs.
• Family planning support, gender-affirming care, and mental health and coaching benefits.
• Flexible vacation, paid volunteer time off, and generous paid parental leave.
• Professional development, workspace, caregiving support, and other lifestyle benefits.