Investor Services Administrator (Fund Services)

Location: Hybrid role in Dallas, Texas, United States

Company

hirify.global provides fund services, corporate services, capital markets support, private client services, and regulatory and compliance solutions to clients across more than 20 countries.

What you will do

• Support investor onboarding, including collecting, reviewing, and maintaining KYC and AML documentation.
• Process investor capital activity in line with fund offering documents and regulatory requirements.
• Administer investor portals, user access, permissions, and account setup.
• Coordinate capital call notices, distribution notices, financial statements, and tax reporting documents.
• Maintain accurate investor records across multiple systems and support treasury-related operational processes.
• Build client relationships, resolve investor queries, collaborate with internal teams, and contribute to process improvement initiatives.

Requirements

• Bachelor’s degree in Business Administration, Accounting, Finance, or a related discipline.
• Experience in private equity, alternative investments, fund administration, investor services, or financial services is desirable.
• Understanding of investor onboarding, investor servicing, fund structures, and AML/KYC requirements.
• Experience with investor servicing, CRM, fund administration, or compliance platforms such as Allvue, Dynamo, Investran DX, Salesforce, Sentinel, RiskScreen, or Ripjar is desirable.
• Strong Microsoft Office skills, particularly Microsoft Excel, with excellent attention to detail and deadline management.
• Client-focused approach and ability to build trusted professional relationships.

Nice to have

• Professional qualifications or further study in finance, accounting, fund administration, or investor services.

Culture & Benefits

• Client-centric, ambitious, agile, collaborative, and ethical working environment.
• Opportunity to support clients across a global business operating in more than 20 countries.
• Supportive culture focused on professional growth, recognition, and service excellence.
• Equal opportunity workplace with accommodations available during the hiring process.