Senior Global Operations Associate

Location: Paris, France; onsite work in a city-center office

Company

hirify.global provides technology-enabled global trade and logistics solutions for companies shipping merchandise across international markets.

What you will do

• Coordinate end-to-end import and export freight shipments across a regional network, including air export and intermodal movements.
• Ensure shipments move on time, meet quality standards, and comply with internal KPIs, SLAs, and standard operating procedures.
• Resolve client and shipment issues, manage exceptions, and escalate operational risks when needed.
• Coordinate daily logistics activities with carriers, customs teams, terminals, trucking providers, warehouses, subcontractors, and internal operations teams.
• Identify opportunities to reduce waste, control costs, improve customer experience, and standardize operations.
• Support partner-managed shipments and help develop greater partner autonomy where applicable.

Requirements

• BA/BS degree or completed professional training as a forwarding agent.
• At least 3 years of experience in freight forwarding, including direct air export experience.
• Fluent French and English required.
• Strong time management, prioritization, attention to detail, communication, teamwork, and relationship-building skills.
• Ability to adapt to new technology, solve problems, work in a fast-paced environment, and manage a high volume of tasks.
• Compliance-first mindset and commitment to best practices and standardization.

Nice to have

• Additional European language skills.

Culture & Benefits

• Modern city-center Paris office with convenient public transport access.
• Fast-growing, changing environment with an open and collaborative team.
• Internal and external training for personal and professional development.
• 25 working days of paid annual leave per completed year of service.
• French social security, supplementary pension, health insurance, and 50% public transport reimbursement.
• EUR 12 lunch compensation for each day worked in the office, parental leave benefits, and an equity program.