Global Business Solutions Group Manager 1, Accountant Service & Support

Location: Remote in Arizona or California, United States; California location excludes the Bay Area

Base pay: $105,500–$143,000 annually for California Remote (Not Bay Area)

Company

hirify.global is a financial technology platform whose products include TurboTax, Credit Karma, QuickBooks, and Mailchimp.

What you will do

• Lead a geographically distributed remote team of accounting professionals across time zones.
• Drive team engagement, performance, inclusion, and end-to-end ownership of outcomes.
• Hire, develop, and retain talent while building a culture of accountability and continuous improvement.
• Use customer and operational KPIs, including tNPS, IR, AHT, and SQS, to identify gaps and improve outcomes.
• Provide coaching through one-on-ones, quality reviews, feedback loops, and development planning.
• Represent frontline insights to senior leadership and improve service delivery and customer satisfaction.

Requirements

• Must work remotely from Arizona or California, United States; California applicants must be outside the Bay Area.
• Active CPA or CPB credential, 5+ years managing books for small business clients, or a bachelor's degree in Accounting, Finance, or a related field.
• Experience leading a geographically diverse remote workforce and driving engagement and performance.
• Experience taking ownership and delivering results in ambiguous, fast-moving environments.
• Experience using data to make decisions and improve outcomes.
• Active QuickBooks ProAdvisor certification.

Culture & Benefits

• Remote work with a geographically distributed team.
• Focus on inclusion, empathy, transparency, trust, customer obsession, and continuous improvement.
• Competitive compensation with performance-based rewards.
• Position may include a cash bonus, equity rewards, and employee benefits under applicable plans.