Social Commerce Executive (TikTok Shop and Deliveroo)

Location: Manchester, United Kingdom

Company

THG is a global ecommerce group operating beauty and sports nutrition businesses, including LOOKFANTASTIC and other owned and third-party beauty brands.

What you will do

• Manage daily marketplace activity in TikTok Shop Seller Centre, including products, pricing, promotions, stock, campaigns, and trading events.
• Support TikTok Shop creator and affiliate activity through outreach, product sampling, incentives, and performance tracking.
• Execute Deliveroo trading plans, promotions, product selections, assortment, pricing, stock, and campaign mechanics.
• Monitor sales, orders, average order value, conversion, traffic, creator performance, and campaign results across both platforms.
• Analyse marketplace trends and customer behaviour, produce performance reports, and turn insights into commercial actions.
• Build relationships with TikTok Shop and Deliveroo account managers and coordinate opportunities with internal teams and brand partners.

Requirements

• Experience in ecommerce, marketplaces, digital trading, or a similar commercial environment.
• Strong analytical skills and the ability to interpret performance data and develop actionable recommendations.
• Strong Excel and Google Sheets skills, including confidence working with large datasets.
• Excellent organisational and project management skills, with the ability to manage multiple campaigns and deadlines.
• Proactive ownership, strong communication, stakeholder management, and relationship-building skills.
• Commercial understanding of sales, customers, growth, social commerce, creator commerce, or quick commerce.

Nice to have

• Understanding of TikTok Shop and Deliveroo platforms.
• Interest in the changing digital retail landscape.

Culture & Benefits

• Access to bespoke development programmes and an upskilling programme delivered with an external training provider.
• 25 days of annual leave plus bank holidays, birthday leave, enhanced parental pay, compassionate leave, and options to buy additional leave.
• Volunteer leave after 12 months and access to an employee referral programme.
• In-house GP appointments, a 24/7 Bupa Employee Assistance Programme, an on-site gym, and on-site physiotherapy.
• Salary-sacrifice technology discounts, a subsidised bus pass from Manchester city centre, staff discounts on THG brands, and an on-site staff shop.

Hiring process

• Applications are reviewed as volumes permit, with an intended response within 14 days.
• Reasonable adjustments are available during the recruitment process.