Compliance Manager (Fintech)

Location: Stockholm, Sweden; hybrid with most teams meeting in the office 2–3 days per week

Salary: SEK 972,659–1,108,832 per year

Company

Klarna is a Swedish-licensed bank building an everyday finance network for more than 120 million consumers across 26 countries.

What you will do

• Oversee consumer protection and conduct processes, including complaints handling, creditworthiness and affordability assessments, responsible lending, and support for vulnerable customers.
• Design, review, and monitor compliance metrics; identify trends, anomalies, process weaknesses, breaches, and emerging regulatory risks.
• Track EU and national regulatory requirements, including CCD2, and translate them into internal standards and controls.
• Advise operational teams on consumer protection and support new product, feature, and marketing approvals.
• Support interactions with regulators, examiners, and auditors, and deliver compliance training reflecting regulatory changes.
• Prepare complete compliance records and clear reports for senior management and the board.

Requirements

• 5+ years of experience in compliance, risk management, internal audit, or control functions, ideally in fintech.
• Knowledge of EU and national consumer credit and consumer protection requirements, including CCD2, creditworthiness and affordability assessments, and complaints handling.
• Experience with responsible lending, conflicts of interest, anti-bribery and corruption, and whistleblowing.
• Ability to translate legal and regulatory concepts into operational practice and explain them clearly in written and spoken English.
• Experience running projects, working cross-functionally, managing competing priorities, and challenging constructively when needed.
• Ability to work in a hybrid setup in Stockholm, with office attendance typically 2–3 days per week.

Nice to have

• Experience working with Finansinspektionen, BaFin, or other EU regulators during examinations or remediation.
• Knowledge of Swedish consumer credit rules and market practice.
• Experience with payment services regulation, including PSD2.

Culture & Benefits

• International organisation supporting consumer finance products across multiple EU markets.
• Co-located team culture with office collaboration varying by team and over time.
• Diverse skills, perspectives, and backgrounds are welcomed.
• Final compensation is based on qualifications, skills, and experience.

Hiring process

• Submit a CV in English.