Medical Assistant (Remote Therapeutic Monitoring)

Location: 5 days per week on-site at 200 W Monroe St, 2nd Floor, Phoenix, Arizona 85003, United States. Physical presence from 10:00 AM to 2:00 PM is mandatory for possible unannounced CMS/MAC inspections. A hybrid schedule with rotating in-office and remote days may become available as the clinical program scales.

Salary: $24–26 per hour, depending on licensure.

Company

hirify.global partners with musculoskeletal provider groups and specialty clinics to improve clinic operations, patient acquisition, clinical workflows, and longitudinal patient engagement through a technology-driven healthcare platform.

What you will do

• Serve as the dedicated on-site contact for unannounced Medicare 855B CMS/MAC inspections.
• Escort inspectors, answer operational questions factually, and maintain facility readiness during posted operating hours.
• Confirm facility access, utilities, equipment, signage, secured records, and server areas before 10:00 AM.
• Maintain the front-desk Readiness Binder with licenses, IRS CP-575 forms, the building lease, and the submitted 855B application.
• Enroll patients in the Remote Therapeutic Monitoring portal, conduct outbound calls and text messaging, and document health information.
• Provide evidence-based patient resources, attend training and team check-ins, and maintain HIPAA-compliant confidentiality.

Requirements

• Nationally certified Medical Assistant with the CMA (AAMA) credential or an LPN/LVN is required.
• At least 2 years of MA or LPN experience in a clinical office or remote care setting.
• Proficiency with Zoom, Slack, and online patient enrollment platforms.
• Professional, calm communication with federal auditors, healthcare officials, and patients.
• Strong organization, independence, initiative, empathy, and written and verbal communication skills.
• Reliable on-site availability in Phoenix and strict commitment to HIPAA compliance are required.

Nice to have

• Experience in healthcare administration, clinic operations, or front-desk management.
• Background in orthopedics, physical and rehabilitation medicine, sports medicine, or neurology.

Culture & Benefits

• Contractor position with opportunities for professional growth in a Series B healthcare technology company.
• Hybrid remote clinical work may become available after the clinical program scales and staffing grows.
• Personal laptop with a working microphone, camera, reliable internet, and a quiet workspace will be needed for remote work.
• Collaborative culture focused on ownership, building from scratch, fast decisions, transparency, curiosity, precision, and patient outcomes.