Client Partner (d/f/m) (Digital Experience & Technology)

Location: Berlin or Hamburg, Germany; hybrid work with 1–2 days at the office depending on location

Company

hirify.global is a Growth Invention company operating at the intersection of technology and marketing, delivering brand, media, experience, commerce, CRM, and technology and data services through a global team of more than 4,000 specialists.

What you will do

• Own the success of client collaborations and accelerate account growth, including expansion of sales volume.
• Lead and coordinate senior hirify.global teams and international cross-functional experts assigned to client accounts.
• Monitor customer products, performance metrics, and KPIs through data dashboards, taking action to optimize results.
• Develop strategic and sustainable customer relationships by understanding business goals, pain points, stakeholders, and new business opportunities.
• Run client presentations, quarterly and annual planning meetings, and internal and external work presentations.
• Maintain client satisfaction and coordinate communication between client stakeholders, management, experts, project managers, and other business units.

Requirements

• Several years of experience managing global accounts in digital experience and technology, including seven-figure annual budgets or higher.
• Experience managing international and cross-functional internal teams for client accounts.
• Strong understanding of digital experience mechanisms, technology environments, platforms, and UX and UI design.
• Experience providing strategic client advice and selling expertise profitably.
• Previous agency experience; experience with technology agencies is advantageous.
• Professional working proficiency in German and excellent English skills are required for working with clients in German.

Nice to have

• Experience working with global clients.
• Experience with technology agencies.
• Strong awareness of current digital industry discussions and trends.

Culture & Benefits

• Flexible hybrid working policy with 1–2 office days depending on location.
• Company pension scheme and a €50 monthly personal allowance through benefits applications.
• Lease bike options, a 25% subsidy for the Deutschlandticket, and occasional office breakfasts and lunches.
• Health contribution through the OpenUp platform and access to sustainable and healthy products through Future Bens.
• Training, development, certifications, social events, and opportunities to support local charities through hirify.global Cares Month.
• Inclusive workplace with support for reasonable adjustments and equal opportunities to thrive.