Bilingual Collections Analyst (Finance)

Location: Burlington, Canada; hybrid, with in-person work at an assigned hirify.global office at least two days per week

Company

hirify.global provides credit information, pioneering products, and technology while supporting professional development and collaboration across global teams.

What you will do

• Contact B2B clients with overdue receivables and coordinate collection plans.
• Conduct and document scheduled collection calls in the host system.
• Research and resolve invoice disputes with external clients and internal departments.
• Coordinate collection efforts with the sales team.
• Build effective working relationships with customers, department counterparts, and company stakeholders.

Requirements

• At least 3 years of hands-on collections experience with B2B customers.
• Fluency in both English and French, written and oral, is required.
• Proficiency in Microsoft Excel; PeopleSoft experience is preferred.
• Strong verbal and written communication, customer focus, attention to detail, and documentation skills.
• Ability to manage conflicting priorities, meet strict deadlines, follow direction, and work with minimal supervision.
• Ability to adapt to ongoing changes in policies, procedures, and technology.

Culture & Benefits

• Hybrid work combining virtual responsibilities with regular in-person office work.
• Resources and support for professional development.
• Focus on work-life flexibility and collaboration across global teams.
• Accommodation is available for applicants with disabilities in accordance with applicable laws.