8 дней назад
Strategic Account Program Manager (Automation)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Strategic Account Program Manager (Automation): Leading post-implementation automation programs for strategic enterprise accounts with an accent on professional services delivery, multi-entity governance, commercial oversight, and measurable business outcomes. Focus on coordinating customer, partner, and UiPath workstreams, managing budgets and roadmaps, and driving adoption, value realization, renewals, and expansion.
Location: Bucharest, Romania; hybrid
Company
develops enterprise automation software designed to help organizations transform how they work.
What you will do
- Lead post-implementation success for strategic enterprise accounts and act as the primary counterpart for the overall automation program.
- Run steering committees, program reviews, QBRs, and executive alignment sessions with customer stakeholders.
- Own the end-to-end view of Professional Services delivery, including scope, timelines, budgets, resources, quality, and active Statements of Work.
- Coordinate operating entities, shared service centers, implementation partners, and system integrators across complex programs.
- Track delivery, adoption, consumption, value realization, customer satisfaction, renewal readiness, and expansion opportunities.
- Report program status, results, risks, and customer insights to leadership and internal product, engineering, sales, and services teams.
Requirements
- 8+ years of experience in enterprise program management, Professional Services delivery, or Customer Success leadership, ideally in B2B software or SaaS.
- Experience leading complex customer-facing programs with multiple workstreams, budgets, and stakeholders from implementation through scaled operations.
- Experience overseeing consulting or Professional Services delivery, including Statements of Work, budgets, resourcing, quality, and change control.
- Experience working with multi-entity or global organizations, shared service centers, and implementation partners.
- Credibility with senior customer stakeholders and executive sponsors, with the ability to run steering committees.
- Strong analytical, communication, and stakeholder management skills, plus familiarity with automation, AI, or enterprise platforms.
Nice to have
- Consulting or Big Four delivery background.
- PMP, PRINCE2, or SAFe certification.
- Experience with Salesforce, Smartsheet, Jira, Asana, or Gainsight.
Culture & Benefits
- Hybrid work arrangements vary according to business and role needs.
- Inclusive workplace with equal opportunities and reasonable accommodations for candidates.
- Applications are reviewed on a rolling basis, and the requisition may close once a qualified candidate is selected.
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