Project Manager Operations Lead

Location: Washington, D.C.; remote work expected, with periodic travel to U.S. and overseas locations as required by program activities, customer meetings, and operations.

Company

hirify.global supports federal government programs, including the VA Transition Assistance Program and its nationwide field operations.

What you will do

• Lead day-to-day nationwide and OCONUS TAP field operations across more than 300 military installations.
• Manage staffing coverage, personnel assignments, schedules, vacancies, onboarding, training, and operational readiness for approximately 250–280 Benefits Advisors.
• Issue operational directives, schedules, assignments, and implementation guidance for consistent program execution.
• Coordinate field travel, temporary coverage, event scheduling, operational reporting, and delivery of VA benefits and services briefings.
• Monitor service delivery, performance, risks, facilities, equipment, stakeholder relationships, and corrective actions.
• Coordinate with program, curriculum, analytics, government, and installation-level stakeholders on operational changes and modernization initiatives.

Requirements

• Bachelor’s degree.
• At least 6 years of relevant experience managing large-scale, geographically dispersed service-delivery operations.
• Experience managing workforce staffing, scheduling, coordination, performance management, and day-to-day operations.
• Experience leading national-scope projects within the Federal Government or Department of War.
• Experience developing operational directives and schedules.
• Strong leadership, organizational, communication, and problem-solving skills.

Nice to have

• Experience supporting VA, Department of War, military transition, Veteran services, training, or complex federal programs.
• Experience coordinating CONUS and OCONUS operations across military installations.
• Experience managing Service Contract Act-covered workforces.
• PMP or comparable project management certification.

Culture & Benefits

• Remote work expected, with periodic program-related travel.
• Health, dental, and vision plans, with an optional FSA.
• Paid parental leave, paid time off, and 11 paid holidays.
• Safe Harbor 401(k) with employer contributions fully vested from the first day.
• Life and AD&D coverage, optional supplemental coverage, pet insurance, and a monthly phone and internet stipend.
• Tuition and training reimbursement.

Hiring process

• The position is contingent upon contract award, estimated for December 2026.
• Phone interviews require a landline or cellphone number backed by a physical SIM; VOIP numbers are not accepted.