Product Operations

Location: Hybrid, based at the New York, San Francisco, or Seattle hub

Base salary: $199.8K–$249.8K annually, plus equity and an annual bonus or commission plan.

Company

hirify.global builds identity trust infrastructure for the digital economy, verifying identities and preventing fraud for businesses, governments, and consumers.

What you will do

• Build and maintain dashboards and reports covering roadmap status, delivery progress, portfolio health, and product operations metrics.
• Coordinate product performance metrics, telemetry, data availability, and reporting with central Data, Business Intelligence, Finance, Sales/RevOps, and Engineering teams.
• Design repeatable processes, templates, playbooks, and checklists for intake, prioritization, planning, roadmap reviews, and launch readiness.
• Run quarterly and annual planning cycles, roadmap reviews, business reviews, and board reporting while connecting execution to strategic priorities.
• Improve data quality, tooling governance, automation, and cross-functional handoffs across Product, Engineering, Design, and GTM.
• Train product managers and embedded Product Operations partners through documentation, office hours, and shared-process guidance.

Requirements

• 6+ years of experience in Product Operations, Business or Sales Operations, Product Analytics, or Product Management, preferably within product or engineering organizations.
• Experience building dashboards and reports using a PPM tool, Tableau, Looker, or Google Sheets/Excel; SQL is useful.
• Experience designing and documenting repeatable intake, prioritization, planning, and reporting processes.
• Strong analytical, communication, documentation, facilitation, and decision-making skills.
• Ability to work autonomously on a small, fast-moving team and move between technical configuration, process design, and data/reporting.
• Regular use of LLM-based tools such as Claude, ChatGPT, or Perplexity to improve work-related workflows, dashboards, or research.

Nice to have

• Experience in a centralized or hybrid Product Operations model supporting multiple product teams or pods.
• Experience with OKR and strategic-planning cadences, PDLC and SDLC processes, roadmap execution, and prioritization frameworks such as RICE or WSJF.
• Experience with CRM systems such as Salesforce, CRM-to-PPM integrations, REST APIs, Zapier, or similar automation tools.
• Background in Lean, Six Sigma, SaaS, fintech, or another regulated technology environment.

Culture & Benefits

• Hybrid work from a hirify.global hub in New York, San Francisco, or Seattle.
• Equity and an annual bonus or commission plan in addition to base salary.
• Work in a small, fast-moving Product Operations team with broad ownership.
• Equal opportunity workplace with accommodations available throughout the hiring process.