Field Enablement Specialist (AI)

Location: New York City; on-site with up to 75% travel for in-person customer training

Salary: $70,000–$115,000 per year, plus equity and benefits.

Company

hirify.global develops AI agents that improve workflows and reduce manual work in housing and healthcare, including property management, apartment leasing, maintenance, healthcare scheduling, intake, and patient communication.

What you will do

• Design and deliver tailored, interactive live training sessions and workshops for new and existing customers.
• Assess customer workflows and onsite operations, then customize training to specific business needs.
• Partner with the customer education team to build AI-powered training tools and customer-specific learning modules.
• Collect actionable field feedback and help training, customer success, and product teams improve the product and enablement programs.
• Adapt training in real time, track industry best practices, and introduce improved onboarding approaches.
• Represent hirify.global during customer engagements and support talent attraction efforts.

Requirements

• Fluent English and Spanish required for conducting customer sessions.
• At least 2 years of experience in customer-facing training, coaching, implementation, or consulting.
• Experience converting customer education resources into live, interactive training for diverse audiences.
• Willingness to travel up to 75% of the time and conduct in-person sessions onsite with clients.
• Strong communication, presentation, organization, and prioritization skills.
• Technical proficiency and the ability to learn and demonstrate product expertise quickly.

Nice to have

• Experience in the multifamily industry as a trainer, coach, or onsite team member.

Culture & Benefits

• Work at the forefront of AI and help redesign workflows with agentic AI.
• Collaborate cross-functionally with customer education, customer success, operations, and product teams.
• Competitive total rewards package including base salary, equity, and comprehensive benefits and perks.