Agent Support II (Insurance)

Location: Blue Springs, Missouri, United States

Company

hirify.global is an independent distributor of life, health, and wealth insurance products with a strong insurtech focus, supporting agents and clients nationwide.

What you will do

• Process agent and agency contracting paperwork, including licensing, carrier appointments, and beneficiary enrollments.
• Submit contracting links, manage email communications, organize electronic files, and enter data into internal systems.
• Maintain and audit CRM and proprietary-system records while protecting confidential information and supporting HIPAA compliance.
• Track contract status, follow up with carriers and agents, and resolve missing or inconsistent information.
• Support agents by phone and email, explain contracting procedures, and coordinate with sales, new business, and commissions teams.
• Train new hires and temporary employees, cross-train staff, and complete Ready to Sell reports.

Requirements

• High school diploma or GED required; an associate’s or bachelor’s degree is preferred.
• 4–6 years of customer service or administrative experience; insurance or financial services experience is preferred.
• Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and business platforms such as SureLC and AgencyBloc.
• Strong computer competency, data-entry skills, written and verbal communication, organization, and time management.
• Ability to work independently and collaboratively, learn new software quickly, solve problems, and maintain confidentiality.

Culture & Benefits

• Full-time employment in a family-oriented, fast-growing environment.
• Opportunities for professional development and career advancement.
• Competitive compensation package with employee and family benefits.
• Equal opportunity employer providing reasonable accommodations for qualified individuals with disabilities.