8 дней назад
Marketing Channel Delivery Manager (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Marketing Channel Delivery Manager (AI) (Omnichannel Marketing/Pharmaceuticals): Managing marketing channel and medical samples services across Latin American markets with an accent on campaign management, HCP portals, social communications, ePermission governance, and omnichannel reporting. Focus on coordinating compliant multi-market execution, improving KPI-driven performance, and building simplified and AI-enabled ways of working.
Location: Buenos Aires, Argentina; hybrid work arrangement. The role supports markets across Argentina, Colombia, Peru, Chile, Ecuador, and Central America & the Caribbean, with the ability to work across Americas time zones.
Company
is a pharmaceutical and healthcare company operating international markets through global operations and commercial teams.
What you will do
- Lead marketing channel and medical samples services for multiple Latin American markets.
- Plan and oversee outbound email campaigns from briefing through performance review.
- Advise marketing teams on HCP portal strategy, governance, customer experience, and above-brand activities.
- Oversee social two-way communications, ePermission governance, and omnichannel reporting.
- Partner with delivery teams and service providers to define requirements, monitor service levels, manage quality, and resolve escalations.
- Drive training, continuous improvement, automation, and AI-enabled ways of working while maintaining audit readiness and compliance.
Requirements
- Bachelor’s degree required; MBA or equivalent master’s-level education preferred.
- At least 3 years of experience in digital or omnichannel marketing, marketing operations, or commercial operations.
- Experience in pharmaceutical, biotechnology, or healthcare environments is preferred; medical samples management and compliance experience is an advantage.
- Strong stakeholder management, influencing, analytical, KPI, and delivery coordination skills.
- Fluent English and Spanish required.
- Ability to work across Americas time zones and work from the hybrid Buenos Aires location.
Culture & Benefits
- Collaboration with Marketing, Medical, Legal, Compliance, Digital, Commercial Excellence, and Centers of Excellence teams.
- Opportunity to contribute to global operations initiatives, best practices, and continuous improvement.
- Work focused on compliance, audit readiness, service quality, innovation, and measurable business impact.
- Full-time hybrid work arrangement.
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