9 дней назад
Payments & Fraud Lead (iGaming)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Payments & Fraud Lead (iGaming): Managing end-to-end player withdrawals and fraud prevention operations with an accent on crypto payments, liquidity management, transaction monitoring, and team leadership. Focus on detecting abuse and suspicious activity, improving payout speed and reliability, and coordinating payment-related decisions across operational teams.
Location: Fully remote; multiple locations.
Company
operates in a high-volume player payments environment involving crypto and iGaming.
What you will do
- Manage the end-to-end withdrawal flow, including reviews, approvals, payouts, liquidity monitoring, and turnaround times.
- Monitor player activity and transactions for fraud, bonus abuse, multi-accounting, collusion, and other suspicious patterns.
- Investigate accounts and transactions, making decisions on holds, reviews, and escalations.
- Lead and develop payment agents by setting priorities, shifts, quality standards, and performance targets.
- Work with VIP, Customer Support, Portfolio Management, Product, and Business teams to resolve payment and fraud issues.
- Report payment and fraud trends, operational issues, and performance insights to leadership.
Requirements
- Experience in payments operations, fraud, or risk within iGaming, crypto, fintech, or another high-volume environment.
- Strong understanding of withdrawal flows, payment processing, balance and liquidity management.
- Proven ability to identify and prevent fraud and abuse using transaction data and investigations.
- Experience leading or managing a team, or clear readiness to assume team leadership responsibilities.
- Familiarity with crypto payments and on-chain transaction monitoring.
- Exposure to AML and KYC processes and fraud detection or transaction monitoring tools.
Culture & Benefits
- Fully remote work.
- 25 days of paid time off.
- Equipment allowance.
- Fast-paced, international environment with substantial ownership and autonomy.
- Opportunity to influence payments, fraud prevention, and the player experience.
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