6 дней назад
Associate, Hero Support (6 Month Contract) (HR)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Associate, Hero Support (6 Month Contract) (HR): Supporting employees through People Operations services, HR queries, employment documentation, and accurate Workday data with an accent on employee experience, operational accuracy, and ticket-based support. Focus on managing high-volume HR requests, maintaining legal documentation and payroll-ready data, and improving internal support processes.
Location: Berlin, Germany; hybrid working with office attendance two days per week
Company
operates a technology-enabled local delivery platform across around 65 countries, with headquarters in Berlin.
What you will do
- Act as the first point of contact for employee questions about People policies and procedures.
- Manage employee queries through JIRA and maintain the internal People Portal knowledge base.
- Prepare employment contracts, amendments, termination letters, certificates, and other transaction-based documents.
- Maintain accurate employee data in Workday and prepare information for payroll and stakeholder teams.
- Collaborate with Talent Acquisition, People Business Partners, Legal, Payroll, and other People Operations teams.
- Contribute to operational projects, process improvements, and support documentation.
Requirements
- Recent graduate or at least six months of experience in People Operations or HR.
- Experience with HRIS platforms such as Workday, PeopleSoft, or SAP.
- Hands-on experience with ticketing or CRM systems such as JIRA, ServiceNow, or Salesforce.
- Strong prioritization, analytical, organizational, and attention-to-detail skills in a high-volume environment.
- Excellent written and verbal English communication skills and German at B1 level or higher.
- Discretion, initiative, ownership, and a strong focus on accurate, empathetic employee support.
Culture & Benefits
- Hybrid work model with face-to-face collaboration at the Berlin campus two days per week.
- 27 days of annual leave, with an additional day in the second and third years of service.
- €1,000 educational budget, language courses, parental support, and access to Udemy Business.
- Health checkups, meditation, gym and bicycle subsidies, public transportation discounts, and insurance benefits.
- Employee share purchase plan, sabbatical bank, corporate pension plan, meal vouchers, food vouchers, and corporate discounts.
Hiring process
- Interview preparation materials and a structured application process are provided.
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