Senior Software Engineer - Product Reliability Engineering (AI)

Location: Austin, Texas, United States; at least 3 days per week in the office. The role requires 5–10% travel and is performed in an office setting.

Company

hirify.global is a global payments technology company supporting transactions between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories.

What you will do

• Design, develop, and deploy automation for deployment pipelines, infrastructure provisioning, platform operations, release orchestration, and configuration management.
• Write production-grade Python and supporting Go or Bash tools to reduce operational toil and improve reliability and scalability.
• Design, operate, and optimize relational database platforms supporting critical payment systems and high-volume transaction processing.
• Build GenAI-powered and agentic tools for deployment orchestration, observability, incident response, troubleshooting, and developer productivity.
• Develop dashboards, alerts, telemetry pipelines, health indicators, self-healing capabilities, and automated remediation for globally distributed systems.
• Drive reliability, security, vulnerability remediation, incident response, root cause analysis, documentation, and operational improvements across engineering teams.

Requirements

• Bachelor’s degree with 2+ years of relevant professional experience, an advanced degree with at least 2 years of relevant experience, or 5+ years of relevant work experience.
• Experience with software engineering or automation using Python, Java, Go, JavaScript/TypeScript, or a comparable language.
• Experience supporting Linux systems, distributed applications or infrastructure, backend services, APIs, command-line tools, or operational automation.
• Experience with databases, logging and search platforms, metrics and visualization tools, telemetry pipelines, and observability practices.
• Knowledge of cloud platforms, containers, Kubernetes, infrastructure as code, configuration management, CI/CD, Git, automated testing, and deployment tooling.
• Understanding of distributed systems, high availability, disaster recovery, performance tuning, capacity planning, security hardening, and production incident troubleshooting.

Culture & Benefits

• Hybrid work with at least three office days per week, coordinated with the Hiring Manager.
• Participation in on-call rotations and incident response activities.
• Collaboration with software engineers, product managers, platform teams, and global Product Reliability Engineering peers.
• Benefits may include medical, dental, and vision insurance, 401(k), FSA/HSA, life insurance, paid time off, and a wellness program.
• Work hours vary according to department needs.