Bilingual Customer Support Specialist (ENG + SPA) - Remote

Location: Remote from Mexico; weekend availability required, with days off during the week.

Salary: USD 1,000–1,200 per month

Company

hirify.global provides hardware and software solutions, including ELD Logbook and Fleet Management systems, for trucking companies in the USA and Canada.

What you will do

• Provide virtual customer support to English- and Spanish-speaking customers.
• Assist trucking companies using ELD Logbook and Fleet Management solutions.
• Support customers in the USA and Canada.
• Contribute to customer satisfaction and operational impact.
• Develop toward higher-level positions within the organization.

Requirements

• Must be fluent in English and Spanish.
• At least one year of experience in customer support or sales serving English-speaking customers.
• Tech-savvy and able to work with software-based support tools.
• Must be available to work Saturdays and Sundays, with weekdays off.
• Must be able to pass a background check.

Nice to have

• Familiarity with Zendesk Support.
• Previous residence in the United States.

Culture & Benefits

• Work-from-home arrangement as a full-time contractor.
• Opportunity to make an impact in a growing technology company.
• Opportunity to progress into upper-level positions.