10 дней назад
Back Office (French/German Speaking)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Back Office (French/German Speaking) (Inside Sales): Developing and qualifying sales opportunities, managing customer relationships, and supporting account growth with an accent on multilingual communication, lead prioritization, and CRM-based follow-up. Focus on building long-term customer relationships, identifying cross-selling opportunities, collecting Voice of Customer insights, and improving inside sales processes.
Company
S.p.A. provides a professional sales environment with structured support, welfare programs, and career development opportunities.
What you will do
- Develop and qualify sales opportunities by identifying prospects, understanding customer needs, and building long-term relationships.
- Develop existing accounts through follow-up, cross-selling, product promotion, and recurring revenue opportunities.
- Prioritize leads and prospects according to the commercial strategy.
- Support customers, resellers, and the external sales force with tailored solutions, customer development, and ongoing projects.
- Analyze competitors and customer feedback, collect Voice of Customer insights, and share relevant information internally.
- Maintain customer records and help standardize and improve inside sales processes.
Requirements
- Fluency in English and French and/or German.
- Strong interpersonal and communication skills with the ability to adapt messaging across platforms.
- Ability to build rapport and trust with customers remotely.
- Experience or comfort using CRM systems, messaging platforms, and digital tools.
- Bachelor's degree in Languages, Marketing, Business, Communication, or a related field.
- Entry-level profile with less than two years of experience; highly organized, resilient, and goal-oriented.
Culture & Benefits
- Flexible working hours and work-life balance initiatives.
- Paid time off and overtime compensation.
- Company canteen, health insurance, and welfare programs.
- Personal and family welfare support.
- Mentorship, coaching, career growth, and training programs.
- Diversity and inclusion policies with team-building activities.
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