9 дней назад
Swedish Content Specialist
23$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Swedish Content Specialist (Content Curation): Reviewing, validating, and curating written and audio content for AI service projects with an accent on accuracy, metadata consistency, and adherence to SOPs. Focus on identifying content defects, managing high-volume queues, escalating unclear issues, and meeting throughput and SLA requirements.
Location: Remote within the USA; working hours aligned with PST.
Salary: $23 per hour; project duration: 12 months.
Company
provides AI services and content operations support for client projects.
What you will do
- Review and curate written publications and audio content using SOPs, checklists, and client guidelines.
- Validate content and metadata for completeness, consistency, and basic accuracy, applying guideline-based corrections.
- Document content issues, defects, and bugs in internal tools using required templates and ticketing standards.
- Escalate unclear, high-impact, or out-of-policy issues to the Team Lead or SME with supporting evidence.
- Manage assigned queues to meet throughput, turnaround time, and SLA expectations.
- Participate in calibration sessions, team meetings, and required training while incorporating feedback.
Requirements
- Native-level or fully bilingual Swedish fluency in spoken and written communication, with strong cultural awareness.
- Exceptional attention to detail and ability to follow step-by-step procedures and quality standards.
- Basic problem-solving skills, including issue identification, evidence gathering, and escalation.
- Strong time management and ability to meet productivity and quality expectations consistently.
- Comfort with multiple tools and web platforms, plus proficiency with MS Office and web browsers.
- Ability to work with content that may be sensitive or offensive.
Nice to have
- 1–2 years of experience in content operations, content review, digital QA, or a similar field.
Culture & Benefits
- Remote work arrangement within the USA.
- Structured workflows based on SOPs, checklists, quality standards, and client guidelines.
- Training, calibration sessions, and feedback focused on improving accuracy and consistency.
- Secure work environment and information security requirements.
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