BP Hardware Field Application Specialist (Bioprocess Downstream)

Location: Remote from South Korea, covering customers across Korea; regular on-site customer support and travel are required

Company

hirify.global’s Cytiva operating company provides bioprocessing solutions for biological research, vaccines, medicines, and cell and gene therapies.

What you will do

• Deliver on-site application support and hands-on services for downstream chromatography and filtration hardware.
• Provide technical troubleshooting for method development, UNICORN operation, performance testing, hardware, and process issues.
• Plan and conduct customer training, product demonstrations, seminars, and exhibition activities.
• Support pre-sales and design-in work by reviewing URS and specifications, preparing technical proposals, and developing implementation specifications.
• Optimize products and workflows through process simulations, mini-applications, and Voice-of-Customer feedback.
• Coordinate with global product, R&D, and service teams to resolve complex technical cases.

Requirements

• Bachelor’s degree or higher in Biotechnology, Biochemical or Chemical Engineering, Life Sciences, or a related discipline.
• Multiple years of hands-on experience in bioprocess downstream operations, including chromatography or filtration and process-scale hardware such as ÄKTA systems, packing columns, or TFF skids.
• Experience in customer-facing technical support, application consulting, equipment demonstrations, or field service in a bioprocessing, life-science instrumentation, or GMP-regulated environment.
• Working knowledge of downstream workflows and automation or software such as UNICORN, with the ability to troubleshoot independently on-site.
• Fluent written and verbal English and Korean are required.
• Must be able to work in South Korea, travel to customer sites, travel abroad when needed, hold a valid local driver’s license, and meet Korean work-permit requirements if applicable. Ability to lift and carry equipment up to 20 kg is required.

Nice to have

• Experience with process intensification technologies such as PCC, Inline Conditioning, and single-use systems.
• Experience with sterile filtration integrity testing, including PUPSIT or DPFS.
• Direct experience with Korean biopharma customers, CDMOs, biosimilar, vaccine, or plasma operations.
• Experience supporting large-scale CAPEX or new-facility projects.
• Master’s degree or research and development experience.

Culture & Benefits

• Remote work from home is available for this eligible role.
• Health care programs and paid time off are provided.
• Work is connected to life-science, diagnostics, biotechnology, and human-health applications.
• Continuous improvement is supported through the hirify.global Business System.