12 дней назад
Operations Specialist Sr (Lockbox)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Operations Specialist Sr (Lockbox): Executing and reviewing complex lockbox transactions and related documentation in a banking operations environment with an accent on accuracy, compliance, customer support, and risk mitigation. Focus on resolving exceptions, improving operational processes, supporting high-value transactions, and training new hires.
Location: In-office in Mississauga, Ontario, Canada, at the Toronto Lockbox site. Schedule: Monday-Friday, 8:00 AM-4:30 PM EST.
Company
provides banking and treasury management services, including lockbox operations.
What you will do
- Execute complex, moderate- to high-risk transactions and processes within established policies and procedures.
- Identify and resolve exceptions, escalating complex transactions and coordinating with internal service partners and external customers.
- Verify transaction documentation for completeness, accuracy, service-level compliance, and policy adherence.
- Advise internal and external customers and recommend and implement process improvements.
- Support risk mitigation initiatives and serve as a subject matter resource for process improvement projects.
- Train and onboard new hires.
Requirements
- Bachelor’s degree or a comparable combination of education, job-specific certification, and experience.
- Typically less than one year of professional experience or successful completion of a formal development program; approximately three years of banking experience is preferred.
- Accuracy and attention to detail, effective communication, problem-solving, and the ability to manage multiple priorities.
- Knowledge of operational functions, process management, products and services, compliance, risk mitigation, and standard operating procedures.
- Availability to work in-office in Mississauga, Ontario, Canada, during EST business hours.
Culture & Benefits
- Inclusive, supportive workplace focused on customer service, accountability, and risk management.
- Medical, prescription drug, dental, vision, life insurance, and disability coverage options for eligible full-time employees.
- 401(k) matching, pension, stock purchase plans, dependent-care support, and educational assistance.
- Paid holidays, occasional absence days, parental leave, and approximately 15-25 vacation days depending on career level and eligibility.
- Wellness programs with financial incentives and reasonable disability accommodations.
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