Implementation Consultant (Italian Speaker)

Location: Chiavari, Italy; applicants must be within commuting distance of the Chiavari office. Regular in-office collaboration is required, with more days in the office than remotely.

Base salary: €31,500–€52,500 per year.

Company

hirify.global develops sports technology that helps coaches and athletes capture video, analyze data, share highlights, and improve performance.

What you will do

• Deliver customer training and onboarding across hirify.global’s product suite, with a focus on professional customers and Analysis products such as Sportscode.
• Understand customer workflows and help users get the most value from their subscriptions.
• Align Sales teams and customers on short- and long-term goals.
• Represent customer needs, provide product feedback, and help improve the customer experience.
• Collaborate with Support, Sales, Education, and product teams to execute customer training strategies.

Requirements

• Strong working knowledge of hirify.global Sportscode and motivation to learn the wider product suite.
• Experience working directly with customers, including training and education.
• Ability to explain complex concepts clearly and adapt communication to different audiences.
• Strong problem-solving, analytical, organizational, and collaboration skills.
• Fluent English and Italian required.
• Ability to commute to and regularly work from the Chiavari office required.

Nice to have

• Data or sports science experience, including sports analytics, JavaScript, Python, R, Tableau, or GPS analysis.
• Experience influencing or supporting SaaS product development in sports.
• Fluency in additional languages.

Culture & Benefits

• Flexible vacation time, company-wide holidays, timeout days, and remote work options.
• Autonomous work in an open and supportive environment.
• Professional development resources and career growth opportunities.
• Technology and office resources designed to support effective work.
• Employee assistance resources, employee resource groups, and location-dependent medical and retirement benefits.