Senior Clinical Implementation Manager (East) (MedTech)

Location: Remote within the United States, anchored in the East territory, with national travel of up to approximately 50–75% for customer-site and go-live support. Optional office hubs are available in Boston, New York, and the Bay Area.

Salary: $135,000–$155,000 annual base salary, plus equity, PTO, and other benefits.

Company

hirify.global develops at-home EEG and cardiopulmonary diagnostic platforms for neurological, psychiatric, sleep, and other brain-related disorders.

What you will do

• Own end-to-end clinical and operational implementations, including kickoffs, project plans, milestones, risk management, stabilization, and transition to ongoing support.
• Deliver demos, clinical education, role-based training, go-live support, and post-launch troubleshooting for sleep labs, health systems, and provider organizations.
• Design workflows covering staffing, order and result routing, patient communication, administrative processes, and daily product adoption.
• Track utilization, ordering patterns, turnaround times, and workflow adherence; diagnose adoption barriers and drive corrective action.
• Partner with Sales, Customer Success, Clinical, Technical Services, Support, Product, and customer leadership to manage implementations and identify expansion risks and opportunities.
• Build playbooks, templates, training materials, and best practices while mentoring peers and supporting regulatory, quality, privacy, and audit requirements.

Requirements

• Active RPSGT certification.
• 8+ years of direct experience in sleep medicine, sleep lab operations, or home sleep apnea testing.
• Experience owning healthcare demos, customer implementations, clinical training, or go-live support.
• Experience training both clinical and administrative audiences and collaborating cross-functionally with Sales, Support, Marketing, and Product.
• Experience mentoring peers, setting standards, planning work across multiple quarters, and coordinating multiple stakeholder groups.
• US-based and anchored in the East territory; willingness to travel nationally up to approximately 50–75%.

Nice to have

• Experience with healthcare IT systems, EHR/EMR, CRM tools, enablement platforms, and project tracking tools.
• Experience supporting SaMD or regulated medical device products.
• Experience at an early-stage or growth-stage healthcare company.
• Experience building implementation playbooks, templates, or training curricula from the ground up.
• Strong adoption-focused, systems-thinking, and independent decision-making approach.

Culture & Benefits

• Remote-first work supported by robust asynchronous practices.
• Optional in-person office hubs in Boston, New York, and the Bay Area.
• Equity, paid time off, and additional benefits.
• Work focused on clinical and scientific impact, simplicity, composability, self-service, and empathy.
• Commitment to building a diverse team and robust healthcare systems.