Account Executive (AI)

Location: On-site in Amman, Jordan

Company

AI-native customer experience platform serving emerging markets and more than 5,000 enterprises across MENA.

What you will do

• Develop business relationships, expand the customer base, and strengthen existing client accounts.
• Create sales pitches, identify decision-makers, facilitate meetings, and advance qualified opportunities.
• Track leads, account status, activity, and sales records in the CRM.
• Meet quarterly sales targets and develop closing strategies with sales management.
• Follow up with clients, cross-sell and upsell solutions, renew contracts, and provide product updates.
• Resolve customer issues and collaborate with multidisciplinary colleagues to deliver effective solutions.

Requirements

• At least 2 years of recent B2B experience in the IT or telecom industry.
• Experience with territory development, lead generation, qualification, sales cycles, and sales management.
• Strong communication, influencing, negotiation, organization, planning, and time-management skills.
• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Comfort communicating with high-level decision-makers and managing enterprise accounts.
• Fluent English and Arabic with strong written and verbal communication skills.

Nice to have

• Practical use of AI tools such as ChatGPT, Microsoft Copilot, or Gemini for prospecting, outreach personalization, CRM insights, and pipeline management.
• Experience with B2B IT or telecom solutions, sales forecasting, proposal development, contract renewals, and opportunity management.

Culture & Benefits

• Creative, collaborative, and inclusive working environment.
• Competitive salary and bonus.
• Employee share scheme.
• 30 holiday days after the first anniversary and a day off for your birthday.
• Up to 25 days per year working from anywhere in the world.
• Paid leave for new parents.