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4 дня назад

Business Analytics Specialist (Messaging)

Формат работы
hybrid
Тип работы
fulltime
Грейд
middle
Английский
c1
Страна
Croatia
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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TL;DR
Business Analytics Specialist (Messaging): Driving global messaging analytics, pricing optimization, and commercial decision-making with an accent on margin analysis, connectivity data, and scalable pricing models. Focus on coordinating cross-functional initiatives, detecting business anomalies, and building insights for sustainable messaging growth.

Location: Vodnjan, Croatia; flexible hybrid work model with remote work and flexible hours.

Company

hirify.global operates a global full-stack cloud communication platform with offices across six continents.

What you will do

  • Lead and coordinate global messaging analytics and pricing initiatives, including high-impact business and operational projects.
  • Analyze pricing, routing, margins, and gross profit to identify optimization opportunities and support commercial decisions.
  • Maintain and improve messaging connectivity terms, pricing, and coverage data across global and regional markets.
  • Provide analytics, pricing recommendations, anomaly detection, and customer insights to Sales, Product Success, and go-to-market teams.
  • Support new pricing models, billing logic, differentiated pricing, and commercial frameworks for messaging products and carrier partnerships.
  • Coordinate projects across Billing, Product, Development, Connectivity, Legal, Data Intelligence, and Operations.

Requirements

  • Experience in business analytics, pricing, commercial operations, telecommunications, CPaaS, or a related field; approximately 3 years in a similar role preferred.
  • Advanced Excel skills and experience with complex datasets, pricing models, margin analysis, and operational reporting.
  • Experience with Power BI or similar data visualization and reporting tools.
  • Experience using AI tools to improve productivity, automate workflows, or generate business insights.
  • Strong analytical thinking, communication, initiative, and cross-functional project coordination skills.
  • Fluent English, spoken and written, is required.

Nice to have

  • Experience with messaging products, mobile operators, or carrier partnerships.
  • Exposure to pricing strategy, billing systems, or commercial framework development.
  • Understanding of routing, delivery rates, network identifiers, or capability checks.

Culture & Benefits

  • Flexible hybrid work arrangements, remote work options, and flexible working hours.
  • Performance-driven bonuses, regular compensation reviews, and an employee stock ownership plan.
  • Time off, special leave days, and well-being support.
  • Internal mobility, mentorship, onboarding, and professional training programs.
  • Short- and long-term international mobility opportunities across global hubs.
  • Inclusive, diverse, and equal-opportunity workplace.

Hiring process

  • Applications are processed through hirify.global’s official Workday platform.

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