Назад
5 дней назад

IT Analyst

37 000 - 40 000€
Формат работы
hybrid
Тип работы
fulltime
Грейд
trainee
Английский
b2
Страна
Germany
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Описание вакансии

TL;DR
IT Analyst (IT Support/Fintech): Providing internal IT support, managing equipment and access throughout the employee lifecycle, and maintaining audit-ready documentation with an accent on security compliance, patching, and employee onboarding. Focus on troubleshooting connectivity, improving knowledge bases, making small internal-service changes, and escalating complex issues.

IT Analyst

Company

Holvi

Conditions

6 days agoSalary: 37K - 40K

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will provide internal IT support for employees, resolve technical issues, and manage equipment and access throughout the employee lifecycle. You will keep IT documentation accurate and audit-ready, support security reviews and patching, improve knowledge bases, troubleshoot connectivity, make small internal-service changes, and escalate issues when needed.

Requirements

  • Be starting an IT career or studying in an IT-related field
  • Communicate excellently in written and spoken English
  • Have professional German language skills
  • Work in the office at least three days per week

Responsibilities

  • Triage and answer internal support requests
  • Oversee asset and access management processes and maintain accurate, audit-ready documentation
  • Set up equipment and access for new employees and handle offboarding
  • Support security compliance through patching and IT asset reviews
  • Maintain and improve internal knowledge bases
  • Fix connectivity issues and make small changes to internal services
  • Escalate problems to appropriate team members or sections

Benefits

  • Employee stock options
  • Flexible working hours and possibilities for remote working
  • Monthly benefit budget
  • Bike benefit
  • Weekly exercise hour
  • Bi-weekly breakfasts
  • Bi-annual team weeks

Hiring Process

"We'd love to hear from you": send application, "we take time to review every candidate". "What to expect": process tailored per role, explained "at the very beginning"; compensation discussed early via salary models. "Come in and meet us": "hiring process always includes one face-to-face interview" to meet the team and see the office.

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