Fraud Operations Analyst (Fintech)

Location: Bogota, Colombia; remote role with required Central time zone working hours

Salary: $1,500-$2,000 USD gross per month as a contractor

Company

hirify.global is a fintech and retail technology company providing interest-free installment payments and tools that help merchants increase conversions and order values.

What you will do

• Monitor real-time transactions and customer behavior flagged for fraud or abuse.
• Investigate transactions and account patterns using internal policies, systems, and data analysis.
• Block fraudulent or high-risk users and clear false-positive alerts.
• Research fraud trends and user behavior to support machine learning models, rules, and detection systems.
• Collaborate with analysts, operations specialists, data scientists, and engineers to improve fraud prevention tools.
• Resolve queued cases and stakeholder escalations within service-level agreements.

Requirements

• Bachelor’s degree from an accredited institution.
• At least one year of experience investigating and resolving fraud incidents.
• Experience analyzing data and making decisions in a fast-paced, ambiguous environment.
• Strong problem-solving, analytical, communication, and business judgment skills.
• Demonstrated experience using Claude or equivalent large language model tools is required.
• Ability to work full-time Monday-Friday from 9:00 am to 5:30 pm in the Central time zone, including holidays.

Nice to have

• Experience in fintech, payments, lending, banking, or financial institutions.
• Degree in statistics, mathematics, finance, economics, or another quantitative discipline.
• Experience with SQL and data processing or analytics tools such as Python, R, or SAS.
• Availability to start within two weeks after receiving an offer.

Culture & Benefits

• Fast-paced environment with opportunities for career advancement.
• Work as an independent contributor after training with minimal supervision.
• Collaboration across fraud operations, analytics, data science, and engineering.
• Contractor position with gross monthly compensation.