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6 дней назад

Service Coordinator - Finland (HVAC)

Формат работы
onsite
Тип работы
fulltime
Грейд
lead
Английский
b2
Страна
Finland
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Service Coordinator - Finland (HVAC): Leading and coordinating service technicians, customer interventions, preventive maintenance, procurement, inventory, and service administration for HVAC applications with an accent on workload planning, safety, documentation, and customer satisfaction. Focus on dispatching technicians, managing warehouse and van stock, improving service processes, reconciling Oracle records, and coordinating demanding industrial environments such as data centers.

Location: Helsinki, Finland; on-site five days per week

Company

Provides sustainable and efficient climate solutions for buildings, homes, transportation, and industrial HVAC applications.

What you will do

  • Lead and support a team of Service Technicians across Finland.
  • Plan workloads, schedule service jobs, dispatch technicians, and coordinate materials, subcontractors, and preventive maintenance.
  • Supervise technical and safety aspects of service work and follow up on site safety issues.
  • Coordinate communication with customers, Sales, and internal teams while addressing service concerns and supporting customer satisfaction.
  • Manage work orders, service documentation, warranty claims, quotations, orders, deliveries, and monthly invoicing packages.
  • Oversee procurement, warehouse operations, inventory, technician van stock, stock checks, and Oracle reconciliations.

Requirements

  • Bachelor’s degree or equivalent university education.
  • At least five years of experience coordinating service work.
  • Previous team leadership or supervisory experience is required.
  • Communicative English and Finnish are required.
  • Strong customer orientation, communication, organization, prioritization, initiative, and attention to detail.
  • High computer literacy, including experience with different systems, Oracle, and Microsoft Office.

Culture & Benefits

  • Competitive compensation.
  • Comprehensive employee benefits and programs.
  • Work in a dynamic industrial environment focused on sustainable climate solutions.
  • Equal opportunity employment.

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