Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Global Head of Solutions (Fintech): Leading Integration and Support engineering for a 20-person B2B SaaS organization that takes customers from signed contracts through successful platform adoption with an accent on technical scoping, operational rigor, and leadership development. Focus on scaling playbooks and SLAs, coaching technical leads, guiding integration complexity, and partnering with Sales, Account Management, and Data Science on customer outcomes and revenue retention.
Location: Remote within the United States; candidates must maintain a home base in the country where they are hired.
Salary: $265,000–$295,000 annually, plus equity.
Company
Sardine provides an agentic risk platform for fighting financial crime, combining fraud prevention, risk data, and automated fraud and AML operations.
What you will do
- Own Integration and Support Engineering across approximately 20 technical individual contributors and managers.
- Build playbooks, onboarding standards, best practices, and SLAs for a rapidly scaling organization.
- Coach technical leads and develop the management layer beneath the role.
- Provide technical judgment for integration scoping and contract structuring.
- Partner with Sales and Account Management to support cross-sell, upsell, and net revenue retention.
- Work with the POC team, including Data Scientists, to drive proof-of-concept engagements to success.
Requirements
- Experience leading technical teams of 20 or more in B2B SaaS, including building a management layer.
- Experience in financial services, fraud, risk, compliance, or banking.
- Deep technical and product expertise covering integration complexity, strategic decisions, team planning, and training.
- Experience building operational rigor through playbooks, SLAs, and structured processes.
- Experience scaling teams during rapid growth and coaching emerging leaders.
- Ability to lead through organizational growth and change.
Nice to have
- Experience across both pre-sales and post-sales functions, including sales engineering, solutions consulting, implementation, or professional services.
- Broader fintech experience beyond fraud and compliance.
Culture & Benefits
- Remote-first environment with flexible work within the country of hire.
- Flexible paid time off and a year-end break.
- Health, dental, and vision coverage for employees and dependents.
- Cash and equity compensation, including early exercise for all options.
- Home-office, meal, social meet-up, health and wellness, and learning stipends.
- US-specific 401(k) matching and company-provided MacBook Pro.
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