Customer Engineer (Semiconductor Equipment)

Location: Singapore, SGP. This is an on-site field service role with approximately 10% travel and extensive clean-room and customer-site requirements. Relocation is not available.

Company

hirify.global develops and services materials science and engineering equipment used in semiconductor chips and advanced displays.

What you will do

• Install, maintain, and upgrade customer equipment alongside Senior Field Service Engineers.
• Use digital analytics and basic diagnostic techniques to troubleshoot technical issues.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Communicate directly with customers and coordinate service activities.
• Work in clean-room and customer-site environments while following safety and environmental requirements.

Requirements

• Associate degree, military technical training, field service experience, or trade certification.
• 1–2 years of customer service, field service, or related technical experience; 2–4 years is preferred.
• Ability to read electrical and mechanical schematics and resolve basic technical challenges.
• Basic mechanical aptitude in areas such as pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
• Familiarity with hand tools and digital multimeters, plus basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Valid driver’s license, ability to obtain a passport if travel is required, and ability to meet on-site safety, environmental, and health protocols.

Culture & Benefits

• Supportive environment focused on learning, development, and career growth.
• Employee health and wellbeing programs supporting personal and professional development.
• Training is provided for maintenance work across multiple equipment systems.
• Regular travel of approximately 10% of working time.